Friday, October 15, 2010

Training tips!

One of the most important aspects of training is knowing who you're training. This means doing tons of research on a few key thing's. Who are you actually training, managers or associates or a mix of both. This will help during the creation of the power point and allow you to work on your flow as well. The last thing you want to do is talk about The Accusation of Per Buying Customer to a room full of 18yr old sales associates.  Next is to me the most important prep you can do. Learn the culture of the company you're training. This will help you train them from the inside out. Spending time with them and learning there internal language aka ISIMS is very important when training them. It allows you to reach them on their level and shows them that they are the reason that your there! Something else I love to do while training is to get the audience to teach you! Use your button clicking and power point animations to help you teach and train your audience. Another idea would be to roll play with your audience. This is a great and proven method but it's not something people look forward to doing. So try having a break out session and then roll playing with in the smaller groups.Last thing and I can't stress this enough, Bring some demos to you're training! This drives home your presentation and gives your audience a chance to experience what you just talked about first hand. I will write more on how I train and give you more ideas from start to finish! Remember to pay attention to details when training!

No comments:

Post a Comment